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Covid 19:

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New Year, New Lockdown, But We Are Hopeful!

Despite Lockdown 3 our hopes for 2021 haven't been dashed.

Our team have taken time off over the festive season to allow for some well-earned rest.  However, we are now back in full force and firing on all cylinders.

We see our role, during this 3rd lockdown as an essential one.  In its simplest terms, we are here to work hand in hand with the creative industry to ensure continuity of communication  between all sorts of organisations and their wider communities.  Maintaining communication, after all,  provides hope in many ways!

The safety of our staff and customers is of utmost importance, so our team have gone hybrid!  Those of the team that can work from home are doing so.  For those who remain in the factory, we have Covid secure measures in place and monitor them frequently to ensure we are up to date with new regulations.

We want to assure you that, even though our business practices may have changed, we haven’t. Our team and our commitment to providing high quality, cost-effective and time-efficient print are still the same!

If we can support you in any way, please get in touch.   Our customer service team are available from 08.30am to 17.30pm each working day to help with bespoke print requests, print cost audits or direct mail fulfilment.   Our online shop: is open 24 hour hours a day, 7 days a week for all your essential print too.

Stay safe and stay well.

Best Wishes, from

all the team at Northern Print Solutions.

Frequently Asked Questions Relating To Business Practices During The Pandemic:

Can I still get my essential print from you?  

We have secured all materials from our suppliers that we require to provide you with a wide variety of print (flyers, leaflets, brochures, postcards, letterheads etc.).

How do I order printed materials from you?

We have launched an online shop for everyday print essentials.  If you can’t find what you are looking for you can get in touch directly by calling 0191 411 1698  or emailing us at

Can I still collect my print from your offices? 

We want to safeguard our staff and customers.  Collection for your printed goods is no longer available.  Our delivery partners will deliver all print goods.  Standard delivery is free of charge.

How can I keep in touch?

You can telephone us on 0191 411 1698 or email us at with any queries.  Please note that our telephone lines are hectic at the moment but if you leave a message someone will get back to you ASAP.

Are you still delivering?

Yes, we are still delivering using our delivery partners who all follow PHE (Public Health England) delivery advice and guidance.

Should I still receive the delivery?

PHE has advised people receiving parcels that they are not at risk of contracting coronavirus.  The type of virus group that COVID-19 belongs to doesn’t survive long on letters and parcels. This complements the guidance for people to wash their hands often using soap and hot water.   We are monitoring this situation and should it change will keep you informed.

IF YOU ARE IN SELF ISOLATION:  please inform us at the point of order and advise us of a safe place where delivery can be made.

What precautions are your delivery suppliers taking?

 Our delivery partner has a wide number of plans in place to deal with the escalating COVID-19 crisis in the UK. At present all parcel operations are taking place as usual with little effect on delivery times.

Customers will NOT be required to  sign a handheld device. Instead, drivers will take a photograph of the parcel at point of delivery.

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